HELP CENTERHow Can We
How Can We
Help You?
Find answers to common questions, learn about our services, or get in touch with our support team.
Browse by Topic
Choose a topic below to find helpful resources and answers.
Orders & Tracking
Track your order, view order history, and understand our order process.
Pickup & Delivery
Schedule pickups, understand delivery times, and manage your address.
Payments & Pricing
Payment methods, pricing information, and billing questions.
Services & Care
Learn about our services, garment care tips, and special requests.
Account & Profile
Manage your account, update profile information, and preferences.
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Our AI assistant Melvin is available 24/7 to help with order tracking, pricing questions, service information, and more. Click the chat icon in the bottom right corner to start chatting!
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